Refund Policy

Mohana Weaves, we are committed to ensuring your satisfaction with every purchase. If you are not entirely satisfied with your order, we offer a straightforward refund policy to make the return process simple and hassle-free. Please review the following refund policy details:

Eligibility for Refund:

• Refunds are applicable for items returned within 30 days of receipt.
• The returned items must be unused, unworn, and in their original condition with all tags attached.
• Personalized or customized items are not eligible for refunds unless they are defective or damaged upon arrival.

Refund Process:

1. Initiating a Refund: To request a refund, please contact our customer service team via email at Md@mohanaweaves.com. Provide your order details, including the reason for the refund request.
2. Authorization: Once your refund request is approved, you will receive a return authorization number along with instructions on how to proceed with the return.
3. Returning the Item: Pack the item securely, including the return authorization number, and ship it to the following address:Mohana Weaves 1/504 Kuruman kuttai thottam, Komarapalayam – 638183Please note that the cost of return shipping will be borne by the customer unless the return is due to a defect or error on our part.
4. Processing: Upon receiving the returned item, we will inspect it to ensure it meets the refund eligibility criteria. Once approved, we will initiate the refund process.

Refund Options:

• Refunds will be issued in the original form of payment used for the purchase.
• Depending on your payment method and financial institution, it may take 7-10 business days for the refunded amount to reflect in your account.

Contact Us:

If you have any questions or require further assistance regarding our refund policy, please don’t hesitate to contact us. You can reach our customer service team via email at Md@mohanaweaves.com or by calling +91 9363036494. We are here to assist you throughout the refund process.

Thank you for choosing Mohana Weaves. Your satisfaction is our priority!

Mohana Weaves Team